Q: How can I check my email while I am traveling or at another computer?
A: You can check your email from anywhere in the world, as long as you have access to a computer with an Internet connection. Just visit your webmail link normally you can reach at:

http://mail.putyourdomainhere.com:8181

Q: When I check my email it says it is receiving messages, but it just hangs. Why?
A: When your status windows says "Receiving message x of x" and it looks as if the download has stopped, it usually means that you have a large message waiting to be downloaded. Try waiting 15 to 20 minutes. If you are still not receiving the message, call us. We can remove the problem message for you.


Q: Why am I repeatedly asked to retype my password when trying to connect?
A: This means that your username or password has been typed incorrectly. Make sure you use the login format of username@nac.net when typing in your username. For your password, make sure that any uppercase or lowercase letters are entered exactly — for example, if your password is 'MyPass', entering it as 'mypass' will not work.


Q: How do I find out what version of email program or browser I am using?
A: Most programs have an 'About This Program' feature. Click on the 'Help' menu on the upper toolbar, and then click 'About'.